Contact
One address, no ticket portal, no chatbot maze. Email us and a person reads it — we aim to reply within one business day, and subscribers go to the front of the line.
Email us
hello@permitmysign.com — for questions, support, billing, security reports, and anything we got wrong.
So we can help fast, include: your shop name, the city the job is in, and — if it’s about a specific check — the address and sign specs you entered. If something looks broken, a screenshot saves a round trip.
Support for subscribers
On a paid plan or in your trial? Same address — mention the email you sign in with and we’ll prioritize it. Billing questions (plan changes, cancellation, the 30-day money-back guarantee) are handled the same way, though you can also manage your plan self-serve from the billing portal in the app.
Want your city covered?
See exactly what we cover today — and if your city isn’t there, email us the city and roughly how many sign permits you pull there a month. Requests genuinely drive which data pack we verify next.
PermitMySign is a product of Hubble42 Inc., Mississauga, Ontario, Canada.